FAQ

Frequently Asked Questions

 

How is CPAC funded?
How can I switch CPAC to the language of my choice?
How can I get copies of CPAC programming?
How can I pitch a story idea or get CPAC to cover an event?
How do I get program listings?
Where can I find CPAC on the dial?
Does CPAC offer Closed Captioning?

 

How is CPAC funded?

CPAC is Canada’s only national, non-commercial bilingual network specializing in long-form, public affairs programming, 24 hours a day, 7 days a week. CPAC receives no government funding, nor is it affiliated with any government department or agency. Funded in part by Canada’s cable, wireless and satellite companies, CPAC is delivered to more than 11 million homes daily.

How can I switch CPAC to the language of my choice?

All CPAC programming is available in both official languages almost everywhere in Canada. Viewers can select their language of choice using their television’s Secondary Audio Programming (SAP) function or by tuning to the alternate language channel if they subscribe to a digital cable, satellite or wireless service. For more information click here.

How can I get copies of CPAC programming?

To order a copy of a CPAC program, use our searchable database to find the program you wish to purchase and send your request by e-mail to comments@cpac.ca.

For copies of Supreme Court of Canada hearings, requests should be directed to (613) 996-7642 or by e-mail at reception@scc-csc.ca.

For copies of House of Commons proceedings (including Question Period) and House of Commons committees, please contact House of Commons Broadcasting services at (613) 995-1318.

For copies of Senate committees, please contact the Senate Legislative Support Office at broadcasting-telediffusion@sen.parl.gc.ca.

For all other information about our programming, please call CPAC’s Viewer Services at 1-877-287-2722 (CPAC).

How can I pitch a story idea or get CPAC to cover an event?

Please fax proposals to our editorial department at 613-567-2749 or email us at comments@cpac.ca

How do I get program listings?

Phone 1-877-287-2722 (CPAC)—automated message after hours
Request a copy of our schedule—we would be pleased to mail it to you
Subscribe to email programming listings
Check online program schedule

Where can I find CPAC on the dial?

On Cable Search for CPAC’s channel location on your local cable service, here on our website, or contact your local cable service provider.

On Satellite
Bell TV 512 in English and 149 in French
Shaw Direct 396 or 291

Does CPAC offer Closed Captioning?

CPAC recognizes that closed captioning is important to many Canadians.

We currently provide closed captioning 24 hours a day, 7 days a week on CPAC television. In addition, closed captioning is available on our CPAC TV live web stream as well as all House & Senate live web streams. On occasion, content presented on the CPAC 2 & 3 live web streams may also be available with closed captioning.

Captions are not presently available on archived content (video on-demand). CPAC is committed to accessibility and is working hard to ensure the future availability of closed captioning for new on-demand content.

When captioning is available (on television, on our CPAC TV live web stream, and on all House & Senate live web streams):

  • House of Commons proceedings, House of Commons committees and Senate committees are captioned in both official languages.
  • All other programming is captioned in the language of the broadcast. For instance, PrimeTime Politics is captioned in English, while Revue Politique is captioned in French.
  • Programs that have a mix of both French and English audio are captioned in the predominant language.

We invite you to reach out to CPAC’s Viewer Services at comments@cpac.ca for additional information on this important issue.