Video Help

Please note that CPAC.ca now supports most devices and web browsers including Internet Explorer (version 10 or higher), Firefox, Safari, Chrome and Opera. If you are using an older version of these browsers we recommend that you upgrade to a recent version. This website has also been optimized for Apple iOS and some Android devices.

Q. What do I need to watch your new streams?

A. CPAC.ca has been optimized to accommodate a greater number of browsers and devices which access our live video and on-demand content.

To view the live streams and on-demand video, you should have the latest version of your preferred web browser that supports HTML5 video.

Supported browsers include Microsoft Internet Explorer version 10 and up, Mozilla FireFox, Google Chrome, Opera, and Apple Safari, on desktop, as well as Safari, Chrome, and Dolphin, on Apple devices such as iPad and iPhone, and on most Android devices.

You can also access our live streams and on-demand videos from the CPAC TV 2 Go mobile app for iPhone, iPad and Android.

**Please Note: Internet Explorer version 8 is no longer supported for on-demand video playback.

Q. I can view videos on CPAC.ca, but I cannot download them to my computer. Do you have a download URL?

A. CPAC videos are encoded for streaming only and are currently not downloadable.

Q. Is there any way to listen live, without the video?

A. At this time, all of our streams contain video and audio. We do not have immediate plans for audio only streaming.

If you are still unable to solve the problem you’re experiencing with CPAC’s video, please fill out the following form to send an e-mail to our web team.