LA FIERTÉ DE CES PRESTIGIEUSES ENTREPRISES
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Soumis par Chrys (non vérifié) le
I agree with Hagop Barounian. Currently, postpaid plans and prepaid plans are COMPLETELY separate! Ideally, a customer should be able to choose a plan on pre-paid basis as well as post-paid basis. If it's pre-paid, you do not have the option of getting device subsidy, you also pay the monthly amount in "advance". If it's post-paid, you may get device subsidy, and you are billed monthly for your usage (plan fee + any overages). Currently, carriers try to push you to POSTPAID service by offering very INFERIOR plans on prepaid service. New carriers (like WIND Mobile) work in a more consumer-friendly way. You sign-up for their plan (say $45 plan). You pay in that $45 in advance. In addition, WIND allows you to pay an additional amount (say, $20) that will be used to cover any overages. This way, your maximum overage is limited to $20 (the amount you put in the overage amount). Mobilicity also operates in a similarly consumer friendly manner (like WIND). They allow you to choose any plan (postpaid/prepaid) and allow you to add funds to something called "MyWallet". Funds from MyWallet can be used to cover overages. Also, LOCKED DEVICES are a HUGE PROBLEM! There are three problems here: 1. Device is locked eventhough you are already subjected to early-termination-fee. Why is device locked if customer is already bound by contract and has agreed to pay financial penalty? 2. Sometimes customers buy the device outright (without any subsidy). So, technically, the device should NOT be locked at all. Yet, carriers lock this device and do not unlock it for free. 3. Some carriers (eg: Rogers) have offered to unlock device. But they are charging a $50 FEE. This sounds like robbery to me. The device (purchased outright, without any subsidy) should not have been locked in the first place. So, instead of unlocking the device, the carriers are now asking you to pay an additional $50 to undo something that they (the carriers) should NOT have done in the first place. Thanks C
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